East Sydney Doctors

Name of practice: East Sydney Doctors
Practitioner seen: Vanessa Farr
What type of medical professional did you see? G.P
Is this a practitioner you've seen before? Yes
Which appointment are you reviewing? Subsequent appointment
Were the practice staff that you interacted with (other than practitioner) respectful? Yes
Was bulk billing available? Yes
Were you the patient on this visit? Yes 
When did you visit:
First half of 2019
Rate visit out of 10, with 10 being the best experience you could have. 10/10
Rate clinic out of 10, with 10 being the best clinic ever. 10/10

Demographics (who’s this review by)
Are you transgender/gender diverse?
Yes
Are you non-binary?
No
What is your gender?
Trans dude
Are you intersex?
No
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
Yes
What is your sexuality?
Gay
Has any of this changed since the appointment you are reviewing? Please comment.
No
How old were you in years at time of appointment?
23
Are you Aboriginal or Torres Strait Islander?
No
What is your ethnicity?
White

Trans Healthcare 
Did this practitioner ask about your gender identity?
Yes
Was the practitioner respectful of your gender identity?
Yes
Did they ask for your preferred name?
Yes
Did they use the name you gave them?
Yes
Did they use the pronouns you gave them?
Yes
Did their form let you put whatever gender you wanted?
Yes
Did you feel like the practitioner had treated trans patients before?
Yes
Did you seek transition related medical care during this appointment?
Yes
If yes, did the practitioner have adequate knowledge about this?
Yes
Did the practitioner take you seriously?
Yes
Did the practitioner respect your concerns and decisions about your transition?
Yes
Did the practitioner respect your concerns and decisions about your sexual health? Yes
Did the practitioner respect your concerns and decisions about your reproductive health?
Yes
Did the practitioner respect your concerns and decisions in relation to your mental health?
Yes
Did the practitioner respect your concerns and decisions in relation to your physical health?
Yes
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent. 10/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.
10/10
Any other comments?
Very cool and knowledgeable about trans stuff, super willing to listen to me and trust me but not force me to take the lead on my medical treatment

Accessibility
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
Yes
Was there a wheelchair-accessible entrance with no stairs?
No
If yes, is this entrance unlocked?
N/A
Were the doorways wide enough for large wheelchairs/scooters?
Yes
Were there wheelchair accessible bathrooms?
Yes
If yes, are the bathrooms unlocked?
Yes
Was the waiting room quiet?
Yes
Did the waiting room have adequate seating?
Yes
Did the waiting room have adequate space for wheelchair/mobility scooter users? Down three steps
Please estimate how long you waited for your appointment.
5-10 minutes
Was information available in Easy English?
Yes
Was information available in braille or screen-reader compatible electronic formats?
Not sure
Was information available in Auslan?
Not sure
Were the staff respectful, especially in regards to disability?
Yes
Were staff knowledgeable about disability and access rights?
Yes

Any other comments? They seem to be working on making the practice wheelchair accessible, just having some issues with how to not make it upsetting and confusing to vision impaired patients and service dogs.

Northside Clinic

Name of practice: Northside Clinic
Practitioner seen: Nathaniel Reid
What type of medical professional did you see? G.P
Is this a practitioner you've seen before? Yes
Which appointment are you reviewing? Subsequent appointment
Were the practice staff that you interacted with (other than practitioner) respectful? Yes
Was bulk billing available? Yes
Were you the patient on this visit? Yes 
When did you visit:
Second half of 2018
Rate visit out of 10, with 10 being the best experience you could have. 4/10
Rate clinic out of 10, with 10 being the best clinic ever. 7/10

Demographics (who’s this review by)
Are you transgender/gender diverse?
Yes
Are you non-binary?
Yes
What is your gender?
Abrogender
Are you intersex?
Yes
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
Yes
What is your sexuality?
Quoiromantic gay grey-a
Has any of this changed since the appointment you are reviewing? Please comment.
No
How old were you in years at time of appointment?
19
Are you Aboriginal or Torres Strait Islander?
Yes, aboriginal.

Language and Culture
If you wanted information in a language other than English, was that available?
I wanted to communicate in a language other than English but the service didn't support that.
How easy was it to access resources in the language you wanted? Please specify language.
It was very difficult to access Auslan resources, and because of this I ended up foregoing interpreters the whole time I saw them.
Were staff (including practitioner) respectful of your cultural background? not really tbh; they had a major lack of Deaf awareness, and of resources available for Aboriginal folx.
Please rate the general cultural sensitivity of the staff (excluding the practitioner), with 10 being excellent. 4/10
Please rate the general cultural sensitivity of the practitioner, with 10 being excellent.
4/10

Trans Healthcare 
Did this practitioner ask about your gender identity?
Yes
Was the practitioner respectful of your gender identity?
Sometimes
Did they ask for your preferred name?
Yes
Did they use the name you gave them?
Yes
Did they use the pronouns you gave them?
Yes
Did their form let you put whatever gender you wanted?
Yes
Did you feel like the practitioner had treated trans patients before?
Yes
Did you seek transition related medical care during this appointment?
Yes
If yes, did the practitioner have adequate knowledge about this?
Yes
Did the practitioner take you seriously?
Initially, and then backpedalled when I mentioned neurodiversity, which I quickly shut up about.
Did the practitioner respect your concerns and decisions about your transition?
Somewhat, but not as much as I'd liked
Did the practitioner respect your concerns and decisions about your sexual health? Yes
Did the practitioner respect your concerns and decisions about your reproductive health?
Yes
Did the practitioner respect your concerns and decisions in relation to your mental health?
No
Did the practitioner respect your concerns and decisions in relation to your physical health?
Yes
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent. 10/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.
6/10
Any other comments?
Doctor is not safe for neurodivergent folx with societally "extreme" neurotypes such as DID and will attempt to force you to medically detransition if mentioned.


Accessibility
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
Yes
Was there a wheelchair-accessible entrance with no stairs?
Yes
If yes, is this entrance unlocked?
No
Were the doorways wide enough for large wheelchairs/scooters?
Yes
Were there wheelchair accessible bathrooms?
No
If yes, are the bathrooms unlocked?
N/A
Was the waiting room quiet?
Yes
Did the waiting room have adequate seating?
Yes
Did the waiting room have adequate space for wheelchair/mobility scooter users?
No space
Please estimate how long you waited for your appointment.
5-10 minutes
Was information available in Easy English?
No
Was information available in braille or screen-reader compatible electronic formats?
No
Was information available in Auslan?
No
Were the staff respectful, especially in regards to disability?
Somewhat
Were staff knowledgeable about disability and access rights?
No
Any other comments?
The desks to check in at are not wheelchair accessible, and are taller than some staff, let alone wheelchair / scooter users

Strive Health and Physio

Name of practice: Strive Health and Physio
Practitioner seen: Dr. Wai Lee
What type of medical professional did you see? G.P
Is this a practitioner you've seen before? Yes
Which appointment are you reviewing? Subsequent appointment}
Were the practice staff that you interacted with (other than practitioner) respectful? Yes
Was bulk billing available? Yes
Were you the patient on this visit?  Yes
When did you visit: First half of 2019
Rate visit out of 10, with 10 being the best experience you could have. 10/10
Rate clinic out of 10, with 10 being the best clinic ever. 10/10

Demographics (who’s this review by)
Are you transgender/gender diverse?
Yes
Are you non-binary?
No
What is your gender?
Female
Are you intersex?
Yes
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
Yes
What is your sexuality?
Bisexual
Has any of this changed since the appointment you are reviewing? Please comment.
No
How old were you in years at time of appointment?
31
Are you Aboriginal or Torres Strait Islander?
No
What is your ethnicity?
Pasty white (Scottish/Dutch)

Trans Healthcare 
Did this practitioner ask about your gender identity?
He was advised beforehand by another patient of his, so he didn't ask because he already knew.
Was the practitioner respectful of your gender identity?
Yes
Did they ask for your preferred name?
You can enter it when you fill in a new patient form
Did they use the name you gave them?
Yes
Did they use the pronouns you gave them?
Yes
Did their form let you put whatever gender you wanted?
Yes
Did you feel like the practitioner had treated trans patients before?
He had not, but wasn't afraid of asking questions that would make the process easier.
Did you seek transition related medical care during this appointment?
Yes
If yes, did the practitioner have adequate knowledge about this?
He was following a prescribed treatment by my previous doctor.
Did the practitioner take you seriously?
Yes
Did the practitioner respect your concerns and decisions about your transition?
Yes
Did the practitioner respect your concerns and decisions about your sexual health? Yes
Did the practitioner respect your concerns and decisions about your reproductive health?
Yes
Did the practitioner respect your concerns and decisions in relation to your mental health?
Yes
Did the practitioner respect your concerns and decisions in relation to your physical health?
Yes
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent. 10/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.
10/10
Any other comments?
He took control of my treatment. My endocrinologist had me on a dose that was 10% of the lowest dose in multiple guidelines. He took my concerns and decided that it was best if he took charge.

Accessibility
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
No
Was there a wheelchair-accessible entrance with no stairs?
Yes
If yes, is this entrance unlocked? Yes
Were the doorways wide enough for large wheelchairs/scooters?
Yes
Were there wheelchair accessible bathrooms?
Yes
If yes, are the bathrooms unlocked?
Yes
Was the waiting room quiet?
No
Did the waiting room have adequate seating?
No
Did the waiting room have adequate space for wheelchair/mobility scooter users?
Yes
Please estimate how long you waited for your appointment. 15-20 minutes
Was information available in Easy English?
Yes
Was information available in braille or screen-reader compatible electronic formats?
No
Was information available in Auslan?
No
Were the staff respectful, especially in regards to disability?
Doesn’t apply to me
Were staff knowledgeable about disability and access rights?
Doesn’t apply to me
Any other comments?
This is an area they could improve in. And their reception desk is too high to see patients in wheelchairs over.

Please add any other comments about your experience here. The experience was excellent. While my GP doesn't specialise in this area, he is open to learning about it and is currently studying up on the current guidelines. He cares deeply about getting positive outcomes for his patients.

Centre Clinic

Name of practice: Centre Clinic
Practitioner seen: Nick Silberstein/Sophie Carter
What type of medical professional did you see? G.P
Is this a practitioner you've seen before? Yes
Which appointment are you reviewing? Subsequent appointment
Were the practice staff that you interacted with (other than practitioner) respectful? Yes
Was bulk billing available? Yes
Were you the patient on this visit? Yes 
When did you visit:
First half of 2019
Rate visit out of 10, with 10 being the best experience you could have. 10/10
Rate clinic out of 10, with 10 being the best clinic ever. 10/10

Demographics (who’s this review by)
Are you transgender/gender diverse?
Yes
Are you non-binary?
No
What is your gender?
Male
Are you intersex?
No
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
Yes
What is your sexuality?
Ace/bi
Has any of this changed since the appointment you are reviewing? Please comment.
No
How old were you in years at time of appointment?
19
Are you Aboriginal or Torres Strait Islander?
No
What is your ethnicity?
British

Trans Healthcare 
Did this practitioner ask about your gender identity?
Yes
Was the practitioner respectful of your gender identity?
Yes
Did they ask for your preferred name?
Yes
Did they use the name you gave them?
Yes
Did they use the pronouns you gave them?
Yes
Did their form let you put whatever gender you wanted?
Yes
Did you feel like the practitioner had treated trans patients before?
Yes
Did you seek transition related medical care during this appointment?
Yes
If yes, did the practitioner have adequate knowledge about this?
Yes
Did the practitioner take you seriously?
Yes
Did the practitioner respect your concerns and decisions about your transition?
Yes
Did the practitioner respect your concerns and decisions about your sexual health? Yes
Did the practitioner respect your concerns and decisions about your reproductive health?
Yes
Did the practitioner respect your concerns and decisions in relation to your mental health?
Yes
Did the practitioner respect your concerns and decisions in relation to your physical health?
Yes
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent. 10/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.
10/10
Any other comments?
They do my HRT there, without having to be referred to an endocrinologist and they even called a sexual health physician to get me on PBS for it. They also got me a referral to top surgery and a psych for the WPATH letter. Super professional and nice, best find of doctor I've ever done.


Accessibility
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
Yes
Was there a wheelchair-accessible entrance with no stairs?
Yes
If yes, is this entrance unlocked?
There's a chair lift as you have to go upstairs for the practice and you need one of the receptionists to unlock it.
Were the doorways wide enough for large wheelchairs/scooters?
Not sure
Were there wheelchair accessible bathrooms?
Yes
If yes, are the bathrooms unlocked?
Yes
Was the waiting room quiet?
Yes
Did the waiting room have adequate seating?
Yes
Did the waiting room have adequate space for wheelchair/mobility scooter users?
Not sure
Please estimate how long you waited for your appointment.
10-15 minutes
Was information available in Easy English?
Not sure
Was information available in braille or screen-reader compatible electronic formats?
Not sure
Was information available in Auslan?
Not sure
Were the staff respectful, especially in regards to disability?
Doesn’t apply to me
Were staff knowledgeable about disability and access rights?
Doesn’t apply to me


Any other comments?
Amazing place, meant I didn't have to continue waiting for the gender clinic (it had been a year with no response) and I was on HRT within my second visit. Known for being a queer clinic so very respectful and knowledgeable.

Albion Centre

Name of practice: Albion Centre
Practitioner seen: Unsure, a nurse.
What type of medical professional did you see? Nurse for a sexual health check
Is this a practitioner you've seen before? No
Which appointment are you reviewing? First appointment
Were the practice staff that you interacted with (other than practitioner) respectful? Yes
Was bulk billing available? Yes
Were you the patient on this visit? Yes
When did you visit: 2019
Half of year visited in: First half of year
Rate visit out of 10, with 10 being the best experience you could have. 10/10
Rate clinic out of 10, with 10 being the best clinic ever. 9/10

Demographics (who’s this review by)
Are you transgender/gender diverse?
Yes
Are you non-binary?
Yes
What is your gender?
Trans(masc)
Are you intersex?
No
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
No
What is your sexuality? Queer
Has any of this changed since the appointment you are reviewing? Please comment.
No
How old were you in years at time of appointment?
22
Are you Aboriginal or Torres Strait Islander?
No
What is your ethnicity?
White

Trans Healthcare 
Did this practitioner ask about your gender identity?
Yes
Was the practitioner respectful of your gender identity?
Yes
Did they ask for your preferred name?
No
Did they use the name you gave them?
Yes
Did they use the pronouns you gave them?
Yes, didn’t use pronouns for me.
Did their form let you put whatever gender you wanted?
Yes
Did you feel like the practitioner had treated trans patients before?
Yes
Did you seek transition related medical care during this appointment?
No
If yes, did the practitioner have adequate knowledge about this?
N/A
Did the practitioner take you seriously?
Yes
Did the practitioner respect your concerns and decisions about your transition?
N/A
Did the practitioner respect your concerns and decisions about your sexual health? Yes
Did the practitioner respect your concerns and decisions about your reproductive health?
Yes
Did the practitioner respect your concerns and decisions in relation to your mental health?
N/A
Did the practitioner respect your concerns and decisions in relation to your physical health?
N/A
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent. 10/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.
10/10
Any other comments?
This was the most blissful experience I’ve ever had in the medical system. I felt so welcome. 

Please add any other comments about your experience here. I have always been terrified of sexual health checks and had never gotten one before. The nurse I saw at the Albion Centre was truly lovely and amazing and calmed me so much.

Concord Hospital Andrology Department

Name of practice: Concord Hospital Andrology Department
Practitioner seen: Dr. Sarina Lim
What type of medical professional did you see? Endocrinologist 
Is this a practitioner you've seen before? Yes
Which appointment are you reviewing? First appointment
Were the practice staff that you interacted with (other than practitioner) respectful? Yes
Was bulk billing available? Yes
Were you the patient on this visit? Yes 
When did you visit:
Second half of 2018
Rate visit out of 10, with 10 being the best experience you could have. 4/10
Rate clinic out of 10, with 10 being the best clinic ever. 7/10

Demographics (who’s this review by)
Are you transgender/gender diverse?
Yes
Are you non-binary?
Yes
What is your gender?
Non-binary trans man
Are you intersex?
I don’t know
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
Yes
What is your sexuality?
Bi
Has any of this changed since the appointment you are reviewing? Please comment.
No
How old were you in years at time of appointment?
19
Are you Aboriginal or Torres Strait Islander?
No
What is your ethnicity?
Jewish

Trans Healthcare 
Did this practitioner ask about your gender identity?
Yes
Was the practitioner respectful of your gender identity?
Unsure
Did they ask for your preferred name?
Yes
Did they use the name you gave them?
Yes
Did they use the pronouns you gave them?
Inconsistently
Did their form let you put whatever gender you wanted?
Yes
Did you feel like the practitioner had treated trans patients before?
Yes
Did you seek transition related medical care during this appointment?
Yes
If yes, did the practitioner have adequate knowledge about this?
Yes
Did the practitioner take you seriously?
Very gatekeepy
Did the practitioner respect your concerns and decisions about your transition?
Yes
Did the practitioner respect your concerns and decisions about your sexual health? N/A
Did the practitioner respect your concerns and decisions about your reproductive health?
Yes
Did the practitioner respect your concerns and decisions in relation to your mental health?
Yes
Did the practitioner respect your concerns and decisions in relation to your physical health?
Yes
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent. 7/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.
4/10
Any other comments?
She separated me from my guardian in a private room and asked to see my genitals without explaining why. I felt that if I said no, she would have denied me access to HRT. 

Dr. Schlicht's Surgery 

Name of practice: Dr. Schlicht's Surgery 
Practitioner seen: Dr. Susan Schlicht
What type of medical professional did you see? G.P
Is this a practitioner you've seen before? Yes
Which appointment are you reviewing? All appointments
Were the practice staff that you interacted with (other than practitioner) respectful? Yes
Was bulk billing available? Yes
Were you the patient on this visit? Yes
When did you visit: Second half of 2018
Rate visit out of 10, with 10 being the best experience you could have. 1/10
Rate clinic out of 10, with 10 being the best clinic ever. 1/10

Demographics (who’s this review by)
Are you transgender/gender diverse?
Yes
Are you non-binary?
No
What is your gender?
Female
Are you intersex?
No
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
Yes
What is your sexuality?
Heterosexual
Has any of this changed since the appointment you are reviewing? Please comment.
No
How old were you in years at time of appointment?
47
Are you Aboriginal or Torres Strait Islander?
No
What is your ethnicity?
Anglo/Scottish

Trans Healthcare 
Did this practitioner ask about your gender identity?
I explained my gender status on phone before visit.
Was the practitioner respectful of your gender identity?
No
Did they ask for your preferred name?
They didn’t ever refer to me by name.
Did they use the name you gave them?
No
Did they use the pronouns you gave them? No
Did their form let you put whatever gender you wanted?
No
Did you feel like the practitioner had treated trans patients before?
No
Did you seek transition related medical care during this appointment?
Yes, but was told I was speaking to the wrong person and/or she didn’t know.
If yes, did the practitioner have adequate knowledge about this?
No
Did the practitioner take you seriously?
No
Did the practitioner respect your concerns and decisions about your transition?
No
Did the practitioner respect your concerns and decisions about your sexual health? No
Did the practitioner respect your concerns and decisions about your reproductive health?
N/A
Did the practitioner respect your concerns and decisions in relation to your mental health?
No
Did the practitioner respect your concerns and decisions in relation to your physical health?
No
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent. 3/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.
1/10
Any other comments?
Horrible experience all round. Don’t see this doctor if you're trans or gender diverse.

Ranges Medical

Name of practice: Ranges Medical
Practitioner seen: Dr Susi Fox
What type of medical professional did you see? G.P
Is this a practitioner you've seen before? Yes
Which appointment are you reviewing? Subsequent
Were the practice staff that you interacted with (other than practitioner) respectful? Yes
Was bulk billing available? Yes
Were you the patient on this visit? Yes 
When did you visit:
First half of 2019
Rate visit out of 10, with 10 being the best experience you could have. 10/10
Rate clinic out of 10, with 10 being the best clinic ever. 10/10

Demographics (who’s this review by)
Are you transgender/gender diverse?
Yes
Are you non-binary?
No
What is your gender?
Male
Are you intersex?
No
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
Yes
What is your sexuality?
Pan-romantic
Has any of this changed since the appointment you are reviewing? Please comment.
No
How old were you in years at time of appointment?
24
Are you Aboriginal or Torres Strait Islander?
No
What is your ethnicity?
Australian

Trans Healthcare 
Did this practitioner ask about your gender identity?
Yes
Was the practitioner respectful of your gender identity? Yes
Did they ask for your preferred name?
Yes
Did they use the name you gave them?
Yes
Did they use the pronouns you gave them?
Yes
Did their form let you put whatever gender you wanted?
No
Did you feel like the practitioner had treated trans patients before?
Yes
Did you seek transition related medical care during this appointment?
Yes
If yes, did the practitioner have adequate knowledge about this?
Yes
Did the practitioner take you seriously?
Yes
Did the practitioner respect your concerns and decisions about your transition?
Yes
Did the practitioner respect your concerns and decisions about your sexual health? Yes
Did the practitioner respect your concerns and decisions about your reproductive health?
Yes
Did the practitioner respect your concerns and decisions in relation to your mental health?
Yes
Did the practitioner respect your concerns and decisions in relation to your physical health? Yes
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent. 10/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.
10/10


Accessibility
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
Yes
Was there a wheelchair-accessible entrance with no stairs?
Yes
If yes, is this entrance unlocked?
Yes
Were the doorways wide enough for large wheelchairs/scooters?
Yes
Were there wheelchair accessible bathrooms?
Yes
If yes, are the bathrooms unlocked?
Yes
Was the waiting room quiet?
It is a family clinic so I choose to go during times school children are often absent. They can often be quite loud as there is a play area for them.
Did the waiting room have adequate seating? Yes
Did the waiting room have adequate space for wheelchair/mobility scooter users?
Yes
Please estimate how long you waited for your appointment.
10-15 minutes
Was information available in Easy English?
Yes
Was information available in braille or screen-reader compatible electronic formats?
Not sure
Was information available in Auslan?
Not sure
Were the staff respectful, especially in regards to disability?
Yes
Were staff knowledgeable about disability and access rights?
Yes

Westmead Gender Clinic

Name of practice: Westmead Gender Clinic
Practitioner seen: Simon Clarke
What type of medical professional did you see? Specialist
Is this a practitioner you've seen before? Yes
Which appointment are you reviewing? First appointment
Were the practice staff that you interacted with (other than practitioner) respectful? Yes
Was bulk billing available? Yes
Were you the patient on this visit? Yes 
When did you visit:
2018
Half of year visited in: Second half of year
Rate visit out of 10, with 10 being the best experience you could have. 9/10
Rate clinic out of 10, with 10 being the best clinic ever. 8/10

Demographics (who’s this review by)
Are you transgender/gender diverse?
Yes
Are you non-binary?
No
What is your gender?
Female
Are you intersex?
No
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
Yes
What is your sexuality?
Ace
Has any of this changed since the appointment you are reviewing? Please comment.
Didn’t know my sexuality then
How old were you in years at time of appointment?
16
Are you Aboriginal or Torres Strait Islander?
No
What is your ethnicity?
Indian

Trans Healthcare 
Did this practitioner ask about your gender identity?
Yes
Was the practitioner respectful of your gender identity?
Yes
Did they ask for your preferred name?
Yes
Did they use the name you gave them?
Yes, inconsistently
Did they use the pronouns you gave them?
Yes
Did their form let you put whatever gender you wanted?
Yes
Did you feel like the practitioner had treated trans patients before?
Yes
Did you seek transition related medical care during this appointment?
Yes
If yes, did the practitioner have adequate knowledge about this?
Yes
Did the practitioner take you seriously?
Yes
Did the practitioner respect your concerns and decisions about your transition?
Yes

Did the practitioner respect your concerns and decisions about your sexual health? Yes
Did the practitioner respect your concerns and decisions about your reproductive health?
Yes
Did the practitioner respect your concerns and decisions in relation to your mental health?
Yes
Did the practitioner respect your concerns and decisions in relation to your physical health?
Yes

Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent. 9/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.
8/10


Accessibility
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
Yes
Was there a wheelchair-accessible entrance with no stairs? No
If yes, is this entrance unlocked? N/A
Were the doorways wide enough for large wheelchairs/scooters?
No
Were there wheelchair accessible bathrooms?
Not sure
If yes, are the bathrooms unlocked?
Not sure
Was the waiting room quiet?
Yes
Did the waiting room have adequate seating?
Yes
Did the waiting room have adequate space for wheelchair/mobility scooter users?
No space
Please estimate how long you waited for your appointment.
40-45 minutes
Was information available in Easy English?
Not sure
Was information available in braille or screen-reader compatible electronic formats?
Not sure
Was information available in Auslan?
Not sure
Were the staff respectful, especially in regards to disability?
Doesn’t apply to me
Were staff knowledgeable about disability and access rights?
Doesn’t apply to me

Interchange General Practice

Name of practice: IGP/Hobart Place Practice
Practitioner seen: Dr Tuck Meng Soo
What type of medical professional did you see? G.P.
Is this a practitioner you've seen before? Yes
Which appointment are you reviewing? Subsequent appointment
Were the practice staff that you interacted with (other than practitioner) respectful? Yes
Was bulk billing available? Unsure
Were you the patient on this visit? Yes 
When did you visit:
First half of 2019
Rate visit out of 10, with 10 being the best experience you could have. 8/6
Rate clinic out of 10, with 10 being the best clinic ever. 6/10

Demographics (who’s this review by)
Are you transgender/gender diverse?
Yes
Are you non-binary?
No
What is your gender?
Transfeminine
Are you intersex?
No
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
Yes
What is your sexuality?
Bi lesbian
Has any of this changed since the appointment you are reviewing? Please comment.
No
How old were you in years at time of appointment?
25
Are you Aboriginal or Torres Strait Islander?
No
What is your ethnicity?
Caucasian/white

Trans Healthcare 
Did this practitioner ask about your gender identity?
Yes
Was the practitioner respectful of your gender identity?
Yes
Did they ask for your preferred name?
Yes
Did they use the name you gave them?
Yes
Did they use the pronouns you gave them?
Yes
Did their form let you put whatever gender you wanted?
Yes
Did you feel like the practitioner had treated trans patients before?
Yes
Did you seek transition related medical care during this appointment?
Yes
If yes, did the practitioner have adequate knowledge about this?
Yes
Did the practitioner take you seriously?
Yes
Did the practitioner respect your concerns and decisions about your transition?
Yes
Did the practitioner respect your concerns and decisions about your sexual health? N/A
Did the practitioner respect your concerns and decisions about your reproductive health?
N/A
Did the practitioner respect your concerns and decisions in relation to your mental health?
Yes
Did the practitioner respect your concerns and decisions in relation to your physical health?
Yes
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent. 8/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.
10/10
Any other comments?
Practitioner is a trans woman with experience supplying hrt to trans people. She will be be moving to Hobart Place Practice soon and will no longer be bulk billing as of July 2019.

Accessibility
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
Yes
Was there a wheelchair-accessible entrance with no stairs?
Yes
If yes, is this entrance unlocked?
Yes
Were the doorways wide enough for large wheelchairs/scooters?
Not sure
Were there wheelchair accessible bathrooms?
Not sure
If yes, are the bathrooms unlocked?
Not sure
Was the waiting room quiet?
Yes
Did the waiting room have adequate seating?
Yes
Did the waiting room have adequate space for wheelchair/mobility scooter users?
Some space for one wheelchair/mobility scooter user, but not adequate.
Please estimate how long you waited for your appointment.
40-45 minutes
Was information available in Easy English?
Not sure
Was information available in braille or screen-reader compatible electronic formats?
Not sure
Was information available in Auslan?
Not sure
Were the staff respectful, especially in regards to disability?
Doesn’t apply to me
Were staff knowledgeable about disability and access rights?
Doesn’t apply to me

Please add any other comments about your experience here. She's one of the best/only accessible GPs in Canberra that provide trans healthcare. 

Mid North Coast Arthritis Clinic

Name of practice:  Mid North Coast Arthritis Clinic
Practitioner seen:  Dr Peter Wong
What type of medical professional did you see?  Specialist
Is this a practitioner you've seen before?  Yes
Which appointment are you reviewing?  Subsequent appointment
Were the practice staff that you interacted with (other than practitioner) respectful?  Yes
Was bulk billing available?  No
Were you the patient on this visit?  Yes
When did you visit: 2018, second half of year
Rate visit out of 10, with 10 being the best experience you could have.  4/10
Rate clinic out of 10, with 10 being the best clinic ever.  6/10 

Demographics (who’s this review by)
Are you transgender/gender diverse?  Yes
Are you non-binary?  No
What is your gender?  Male
Are you intersex?  No
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent).  Yes
What is your sexuality?  Bisexual
Has any of this changed since the appointment you are reviewing? Please comment.  No.
How old were you in years at time of appointment?  17
Are you Aboriginal or Torres Strait Islander?  No
What is your ethnicity?  Australian

Trans Healthcare
Did this practitioner ask about your gender identity?  Yes
Was the practitioner respectful of your gender identity?  No
Did they ask for your preferred name?  No
Did they use the name you gave them?  Inconsistently
Did they use the pronouns you gave them?  Inconsistently
Did their form let you put whatever gender you wanted?  No
Did you feel like the practitioner had treated trans patients before?  No
Did you seek transition related medical care during this appointment?  No
Did the practitioner take you seriously?  No
Did the practitioner respect your concerns and decisions about your transition?  No
Did the practitioner respect your concerns and decisions about your sexual health?  No
Did the practitioner respect your concerns and decisions about your reproductive health?  N/A
Did the practitioner respect your concerns and decisions in relation to your mental health?  No
Did the practitioner respect your concerns and decisions in relation to your physical health?  No
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent.  3/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.  1/10

Any other comments?  Called me (was afab) a "transgender lady" in a referral to another specialist. 

Accessibility
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent).  Yes
Was there a wheelchair-accessible entrance with no stairs?  Yes
If yes, is this entrance unlocked?  Yes
Were the doorways wide enough for large wheelchairs/scooters?  Yes
Were there wheelchair accessible bathrooms?  Yes
If yes, are the bathrooms unlocked?  Yes
Was the waiting room quiet?  Yes
Did the waiting room have adequate seating?  No
Did the waiting room have adequate space for wheelchair/mobility scooter users?  Some space for one wheelchair/mobility scooter user, but not adequate
Please estimate how long you waited for your appointment.  10-15 minutes
Was information available in Easy English?  Yes
Was information available in braille or screen-reader compatible electronic formats?  Not sure
Was information available in Auslan?  Not sure
Were the staff respectful, especially in regards to disability?  No
Were staff knowledgeable about disability and access rights?  Yes
 Please add any other comments about your experience here.  After finding out I was trans he told me he didn’t want to see me anymore. 

Northside Clinic

Name of practice:  Northside Clinic
Practitioner seen:  Dr Richard Moore
What type of medical professional did you see?  GP
Is this a practitioner you've seen before?  Yes
Which appointment are you reviewing?  First appointment
Were the practice staff that you interacted with (other than practitioner) respectful?  Yes
Was bulk billing available?  Yes
Were you the patient on this visit?  Yes
When did you visit: 2013, second half of year
Rate visit out of 10, with 10 being the best experience you could have.  10/10
Rate clinic out of 10, with 10 being the best clinic ever.  10/10

Demographics (who’s this review by)
Are you transgender/gender diverse?  Yes
Are you non-binary?  No
What is your gender?  Female
Are you intersex?  No
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent).  No
What is your sexuality?  Lesbian
Has any of this changed since the appointment you are reviewing? Please comment.  No
How old were you in years at time of appointment?  65
Are you Aboriginal or Torres Strait Islander?  No
What is your ethnicity?  Caucasian 

Language and Culture
If you wanted information in a language other than English, was that available?  They had written information in the language I wanted (other than English)
What languages were available at the clinic?  English, Italian

Trans Healthcare
Did this practitioner ask about your gender identity?  Yes
Was the practitioner respectful of your gender identity?  Yes
Did they ask for your preferred name?  Yes
Did they use the name you gave them?  Yes
Did they use the pronouns you gave them?  Yes
Did their form let you put whatever gender you wanted?  Yes
Did you feel like the practitioner had treated trans patients before?  Yes
Did you seek transition related medical care during this appointment?  Yes
If yes, did the practitioner have adequate knowledge about this?  Yes
Did the practitioner take you seriously?  Yes
Did the practitioner respect your concerns and decisions about your transition?  Yes
Did the practitioner respect your concerns and decisions about your sexual health?  Yes
Did the practitioner respect your concerns and decisions about your reproductive health?  N/A
Did the practitioner respect your concerns and decisions in relation to your mental health?  Yes
Did the practitioner respect your concerns and decisions in relation to your physical health?  Yes
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent.  10/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.  10/10

St Vincent’s Hospital

Name of practice:  St Vincent’s Hospital, Melbourne (Public)
Practitioner seen:  Multiple
What type of medical professional did you see?  Neurologists (including residents)
Is this a practitioner you've seen before?  No
Which appointment are you reviewing?  Other: During a two week hospital stay.
Were the practice staff that you interacted with (other than practitioner) respectful?  Other: Some nursing staff were respectful when informed of my gender identity
Was bulk billing available?  Unsure
Were you the patient on this visit?  Yes
When did you visit: 2017, second half of year
Rate visit out of 10, with 10 being the best experience you could have.  6/10
Rate clinic out of 10, with 10 being the best clinic ever.  6/10

Demographics (who’s this review by)
Are you transgender/gender diverse?  Yes
Are you non-binary?  Yes
What is your gender?  Non-binary trans person
Are you intersex?  No
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent).  Yes
What is your sexuality?  Pansexual
Has any of this changed since the appointment you are reviewing? Please comment.  No
How old were you in years at time of appointment?  31
Are you Aboriginal or Torres Strait Islander?  No
What is your ethnicity?  Caucasian

Trans Healthcare
Did this practitioner ask about your gender identity?  No
Was the practitioner respectful of your gender identity?  No
Did they ask for your preferred name?  No
Did they use the name you gave them?  No
Did they use the pronouns you gave them?  No
Did their form let you put whatever gender you wanted?  No
Did you feel like the practitioner had treated trans patients before?  Other: Hard to discern in a hospital environment.
Did you seek transition related medical care during this appointment?  No
Did the practitioner respect your concerns and decisions about your transition?  N/A
Did the practitioner respect your concerns and decisions about your sexual health?  N/A
Did the practitioner respect your concerns and decisions about your reproductive health?  N/A
Did the practitioner respect your concerns and decisions in relation to your mental health?  Yes
Did the practitioner respect your concerns and decisions in relation to your physical health?  Yes
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent.  3/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.  3/10

Any other comments?  Some of the nursing staff were very good regarding my gender identity (they informed other nursing staff and used preferred name). I asked these staff members if the hospital had policies on trans patients or if they offered trans health education for their staff and they inquired for me. The answer was no and they apologised.

Please add any other comments about your experience here.  This experience was about a long term stay on a specialist ward in a public hospital. After discussions with a number of progressive nursing staff it was pretty clear my experience was not unique across the entire hospital.

Cambourne Clinic

Name of practice:  Cambourne Clinic
Practitioner seen:  Kate Carison
What type of medical professional did you see?  GP
Is this a practitioner you've seen before?  Yes
Which appointment are you reviewing?  Subsequent appointment
Were the practice staff that you interacted with (other than practitioner) respectful?  Yes
Was bulk billing available?  Yes
Were you the patient on this visit?  Yes
When did you visit: 2019, first half of year
Rate visit out of 10, with 10 being the best experience you could have.  10/10
Rate clinic out of 10, with 10 being the best clinic ever.  10/10 

Demographics (who’s this review by)
Are you transgender/gender diverse?  Yes
Are you non-binary?  No
What is your gender?  Male
Are you intersex?  No
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent).  Yes
What is your sexuality?  Unsure
Has any of this changed since the appointment you are reviewing? Please comment.  No
How old were you in years at time of appointment?  26
Are you Aboriginal or Torres Strait Islander?  No
What is your ethnicity?  Caucasian

Trans Healthcare
Did this practitioner ask about your gender identity?  Yes
Was the practitioner respectful of your gender identity?  Yes
Did they ask for your preferred name?  Yes
Did they use the name you gave them?  Yes
Did they use the pronouns you gave them?  Yes
Did their form let you put whatever gender you wanted?  Yes
Did you feel like the practitioner had treated trans patients before?  Yes
Did you seek transition related medical care during this appointment?  Yes
If yes, did the practitioner have adequate knowledge about this?  Yes
Did the practitioner take you seriously?  Yes
Did the practitioner respect your concerns and decisions about your transition?  Yes
Did the practitioner respect your concerns and decisions about your sexual health?  Yes
Did the practitioner respect your concerns and decisions about your reproductive health?  Yes
Did the practitioner respect your concerns and decisions in relation to your mental health?  Yes
Did the practitioner respect your concerns and decisions in relation to your physical health?  Yes
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent.  10/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.  10/10
Please add any other comments about your experience here.  All staff (receptionists, nurses, doctors) were knowledgeable, respectful and friendly 

Eureka Medical and Dental Centre

Name of practice:  Eureka Medical and Dental Centre
Practitioner seen:  not sure
What type of medical professional did you see?  GP
Is this a practitioner you've seen before?  No
Which appointment are you reviewing?  First appointment
Were the practice staff that you interacted with (other than practitioner) respectful?  Other: they were so-so
Was bulk billing available?  Yes
Were you the patient on this visit?  Yes
When did you visit: 2018, second half of year
Rate visit out of 10, with 10 being the best experience you could have.  3/10
Rate clinic out of 10, with 10 being the best clinic ever.  3/10

Demographics (who’s this review by)
Are you transgender/gender diverse?  Yes
Are you non-binary?  Yes
What is your gender?  genderqueer/non-binary
Are you intersex?  I don’t know
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent).  No
What is your sexuality?  queer
Has any of this changed since the appointment you are reviewing? Please comment.  no
How old were you in years at time of appointment?  43
Are you Aboriginal or Torres Strait Islander?  No
What is your ethnicity?  Mixed (mostly white)

  Trans Healthcare

Did this practitioner ask about your gender identity?  Other: i disclosed to the receptionist and to the GP, because "other" wasn't on the intake form
Was the practitioner respectful of your gender identity?  No
Did they ask for your preferred name?  Other: name is already legally changed. they didn't know any different.
Did they use the name you gave them?  Yes
Did they use the pronouns you gave them?  No
Did their form let you put whatever gender you wanted?  No
Did you feel like the practitioner had treated trans patients before?  No
Did you seek transition related medical care during this appointment?  No
Did the practitioner take you seriously?  No
Did the practitioner respect your concerns and decisions about your transition?  N/A
Did the practitioner respect your concerns and decisions about your sexual health?  No
Did the practitioner respect your concerns and decisions about your reproductive health?  N/A
Did the practitioner respect your concerns and decisions in relation to your mental health?  N/A
Did the practitioner respect your concerns and decisions in relation to your physical health?  No
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent.  1/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.  1/10
Any other comments?  Went in for a UTI. Doctor kept referring to "women" and calling me one. I told him I wasn't one and how to refer to me instead. He outright refused and kept calling me a woman. Prescription and lab forms were made out to "Ms" and that name was called loudly in public at the pharmacy despite me having specified "Mx" at reception.

Please add any other comments about your experience here. I'm not sure of the name of the GP. He was a middle-aged South Asian man.

Modern Medical Balwyn

Name of practice:  Modern Medical Balwyn
Practitioner seen:  Dr Cheryl Wang
What type of medical professional did you see?  GP
Is this a practitioner you've seen before?  Yes
Which appointment are you reviewing?  Subsequent appointment
Were the practice staff that you interacted with (other than practitioner) respectful?  Yes
Was bulk billing available?  Yes
Were you the patient on this visit?  Yes
When did you visit: 2019, first half of year
Rate visit out of 10, with 10 being the best experience you could have.  10/10
Rate clinic out of 10, with 10 being the best clinic ever.  9/10

 Demographics (who’s this review by)
Are you transgender/gender diverse?  Yes
Are you non-binary?  No
What is your gender?  Female
Are you intersex?  No
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent).  Yes
What is your sexuality?  Female
Has any of this changed since the appointment you are reviewing? Please comment.  No
How old were you in years at time of appointment?  65
Are you Aboriginal or Torres Strait Islander?  No
What is your ethnicity?  Caucasian 

Language and Culture
What languages were available at the clinic?  English, Chinese
How easy was it to access resources in the language you wanted? Please specify language.  English
Were staff (including practitioner) respectful of your cultural background?  Yes
Please rate the general cultural sensitivity of the staff (excluding the practitioner), with 10 being excellent.  9/10
Please rate the general cultural sensitivity of the practitioner, with 10 being excellent.  10/10

Accessibility
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent).  Yes
Was there a wheelchair-accessible entrance with no stairs?  Yes
If yes, is this entrance unlocked?  Yes
Were the doorways wide enough for large wheelchairs/scooters?  Yes
Were there wheelchair accessible bathrooms?  Yes
If yes, are the bathrooms unlocked?  Yes
Was the waiting room quiet?  Yes
Did the waiting room have adequate seating?  Yes
Did the waiting room have adequate space for wheelchair/mobility scooter users?  Some space for one wheelchair/mobility scooter user, but not adequate
Please estimate how long you waited for your appointment.  10-15 minutes
Was information available in Easy English?  Yes
Was information available in braille or screen-reader compatible electronic formats?  No
Was information available in Auslan?  No
Were the staff respectful, especially in regards to disability?  Yes
Were staff knowledgeable about disability and access rights?  Doesn’t apply to me
Please add any other comments about your experience here. Very positive

Gardens Medical Group

Name of practice:  Gardens Medical Group
Practitioner seen:  Natasha McLellan
What type of medical professional did you see?  GP
Is this a practitioner you've seen before?  No
Which appointment are you reviewing?  First appointment
Were the practice staff that you interacted with (other than practitioner) respectful?  Other: Kinda dumb but friendly enough. They need more training
Was bulk billing available?  Unsure
Were you the patient on this visit?  Yes
When did you visit: 2019, first half of year
Rate visit out of 10, with 10 being the best experience you could have.  8/10
Rate clinic out of 10, with 10 being the best clinic ever.  8/10 

Demographics (who’s this review by)
Are you transgender/gender diverse?  Yes
Are you non-binary?  No
What is your gender?  Female
Are you intersex?  No
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent).  No
What is your sexuality?  Bi
Has any of this changed since the appointment you are reviewing? Please comment.  No
How old were you in years at time of appointment?  27
Are you Aboriginal or Torres Strait Islander?  No
What is your ethnicity?  Caucasian 

Trans Healthcare
Did this practitioner ask about your gender identity?  Other: I told her as I was seeking help
Was the practitioner respectful of your gender identity?  Yes
Did they ask for your preferred name?  Other: My legal name is my preferred name
Did they use the name you gave them?  Yes
Did they use the pronouns you gave them?  Yes
Did their form let you put whatever gender you wanted?  Yes
Did you feel like the practitioner had treated trans patients before?  Other: She used to assist a gp who saw gd patients
Did you seek transition related medical care during this appointment?  Yes
If yes, did the practitioner have adequate knowledge about this?  Other: No but is learning
Did the practitioner take you seriously?  Yes
Did the practitioner respect your concerns and decisions about your transition?  Yes
Did the practitioner respect your concerns and decisions about your sexual health?  Yes
Did the practitioner respect your concerns and decisions about your reproductive health?  N/A
Did the practitioner respect your concerns and decisions in relation to your mental health?  N/A
Did the practitioner respect your concerns and decisions in relation to your physical health?  Yes
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent.  8/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.  10/10

Accessibility
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent).  No
Was there a wheelchair-accessible entrance with no stairs?  Yes
If yes, is this entrance unlocked?  Yes
Were the doorways wide enough for large wheelchairs/scooters?  Yes
Were there wheelchair accessible bathrooms?  Not sure
Was the waiting room quiet?  yes
Did the waiting room have adequate seating?  Yes
Did the waiting room have adequate space for wheelchair/mobility scooter users?  Yes
Please estimate how long you waited for your appointment.  5-10 minutes
Was information available in Easy English?  Yes
Was information available in braille or screen-reader compatible electronic formats?  Not sure
Was information available in Auslan?  Not sure
Were the staff respectful, especially in regards to disability?  Doesn’t apply to me
Were staff knowledgeable about disability and access rights?  Doesn’t apply to me

Nunyara Centre Officer

Name of practice:  Nunyara Centre Officer
Practitioner seen:  Dr Gurvinder Kalra
What type of medical professional did you see?  Gender Psychiatrist
Is this a practitioner you've seen before?  Yes
Which appointment are you reviewing?  First appointment
Were the practice staff that you interacted with (other than practitioner) respectful?  Yes
Was bulk billing available?  No
Were you the patient on this visit?  Yes
When did you visit: 2019, first half of year
Rate visit out of 10, with 10 being the best experience you could have.  8/10
Rate clinic out of 10, with 10 being the best clinic ever.  8/10

 Demographics (who’s this review by)
Are you transgender/gender diverse?  Yes
Are you non-binary?  No
What is your gender?  Trans Female
Are you intersex?  No
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent).  Yes
What is your sexuality?  Pansexual
Has any of this changed since the appointment you are reviewing? Please comment.  No
How old were you in years at time of appointment?  40
Are you Aboriginal or Torres Strait Islander?  No
What is your ethnicity?  Australian

Trans Healthcare
Did this practitioner ask about your gender identity?  Yes
Was the practitioner respectful of your gender identity?  Yes
Did they ask for your preferred name?  Yes
Did they use the name you gave them?  Yes
Did they use the pronouns you gave them?  Yes
Did their form let you put whatever gender you wanted?  No
Did you feel like the practitioner had treated trans patients before?  Yes
Did you seek transition related medical care during this appointment?  Yes
If yes, did the practitioner have adequate knowledge about this?  Yes
Did the practitioner take you seriously?  Yes
Did the practitioner respect your concerns and decisions about your transition?  Yes
Did the practitioner respect your concerns and decisions about your sexual health?  Yes
Did the practitioner respect your concerns and decisions about your reproductive health?  Yes
Did the practitioner respect your concerns and decisions in relation to your mental health?  Yes
Did the practitioner respect your concerns and decisions in relation to your physical health?  Yes
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent.  8/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.  8/10

 Accessibility
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent).  Yes
Was there a wheelchair-accessible entrance with no stairs?  Yes
If yes, is this entrance unlocked?  Yes
Were the doorways wide enough for large wheelchairs/scooters?  Yes
Were there wheelchair accessible bathrooms?  Not sure
Was the waiting room quiet?  Yes
Did the waiting room have adequate seating?  Yes
Did the waiting room have adequate space for wheelchair/mobility scooter users?  Yes
Please estimate how long you waited for your appointment.  10-15 minutes
Was information available in Easy English?  Yes
Was information available in braille or screen-reader compatible electronic formats?  Not sure
Was information available in Auslan?  Not sure
Were the staff respectful, especially in regards to disability?  Yes
Were staff knowledgeable about disability and access rights? Yes

Specialist Medical Randwick

Name of practice:  Specialist Medical Randwick
Practitioner seen:  Nicholas Murray
What type of medical professional did you see?  Sleep specialist
Is this a practitioner you've seen before?  No
Which appointment are you reviewing?  First and Second appointment
Were the practice staff that you interacted with (other than practitioner) respectful?  Yes
Was bulk billing available?  No
Were you the patient on this visit?  Yes
When did you visit: 2019, first half of year
Rate visit out of 10, with 10 being the best experience you could have.  9/10
Rate clinic out of 10, with 10 being the best clinic ever.  9/10

Demographics (who’s this review by)
Are you transgender/gender diverse?  Yes
Are you non-binary?  No
What is your gender?  Man
Are you intersex?  No
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent).  Yes
What is your sexuality?  Gay
Has any of this changed since the appointment you are reviewing? Please comment.  No
Are you Aboriginal or Torres Strait Islander?  No
What is your ethnicity?  White

Trans Healthcare
Did this practitioner ask about your gender identity?  Yes
Was the practitioner respectful of your gender identity?  Yes
Did they ask for your preferred name?  Yes
Did they use the name you gave them?  Yes
Did they use the pronouns you gave them?  Yes
Did their form let you put whatever gender you wanted?  Yes
Did you feel like the practitioner had treated trans patients before?  Yes
Did you seek transition related medical care during this appointment?  No
Did the practitioner take you seriously?  Yes
Did the practitioner respect your concerns and decisions about your transition?  N/A
Did the practitioner respect your concerns and decisions about your sexual health?  Yes
Did the practitioner respect your concerns and decisions about your reproductive health?  N/A
Did the practitioner respect your concerns and decisions in relation to your mental health?  Yes
Did the practitioner respect your concerns and decisions in relation to your physical health?  Yes
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent.  9/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.  9/10
Any other comments?  I have yet to change my legal name and it causes me some distress. Nick was instantly understanding and changed it everywhere he legally could, didn’t ask prying questions and allowed me to take the lead on talking about it, and talked to the receptionists and staff about it without my prompting 

Accessibility
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent).  Yes
Was there a wheelchair-accessible entrance with no stairs?  Yes
If yes, is this entrance unlocked?  Yes
Were the doorways wide enough for large wheelchairs/scooters?  Yes
Were there wheelchair accessible bathrooms?  Yes
If yes, are the bathrooms unlocked?  Yes
Was the waiting room quiet?  Yes
Did the waiting room have adequate seating?  Yes
Did the waiting room have adequate space for wheelchair/mobility scooter users?  Yes
Please estimate how long you waited for your appointment.  15-20 minutes
Was information available in Easy English?  Not sure
Was information available in braille or screen-reader compatible electronic formats?  Not sure
Was information available in Auslan?  Not sure
Were the staff respectful, especially in regards to disability?  Yes
Were staff knowledgeable about disability and access rights?  Yes
Please add any other comments about your experience here.  Was good and respectful. Also took my health problems seriously, was willing to propose things I hadn’t considered but took me at my word when I disagreed with his assessment.

Parkville Medical Centre

Name of practice:  Parkville Medical Centre
Practitioner seen:  Dr Meredith Lewis
What type of medical professional did you see?  GP
Is this a practitioner you've seen before?  Yes
Which appointment are you reviewing?  Subsequent appointment
Were the practice staff that you interacted with (other than practitioner) respectful?  Yes
Was bulk billing available?  Yes
Were you the patient on this visit?  Yes
When did you visit: 2019, first half of year
Rate visit out of 10, with 10 being the best experience you could have.  10/10
Rate clinic out of 10, with 10 being the best clinic ever.  10/10

Demographics (who’s this review by)
Are you transgender/gender diverse?  Yes
Are you non-binary?  Yes
What is your gender?  non-binary
Are you intersex?  I don’t know
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent).  Yes
What is your sexuality?  Pansexual
Has any of this changed since the appointment you are reviewing? Please comment.  No
How old were you in years at time of appointment?  30
Are you Aboriginal or Torres Strait Islander?  No
What is your ethnicity?  Anglo-Saxon?

Trans Healthcare
Did this practitioner ask about your gender identity?  Yes
Was the practitioner respectful of your gender identity?  Yes
Did they ask for your preferred name?  Yes
Did they use the name you gave them?  Yes
Did they use the pronouns you gave them?  Yes
Did their form let you put whatever gender you wanted?  Yes
Did you feel like the practitioner had treated trans patients before?  Other: Not sure, but definitely aware
Did you seek transition related medical care during this appointment?  Yes
If yes, did the practitioner have adequate knowledge about this?  Yes
Did the practitioner take you seriously?  Yes
Did the practitioner respect your concerns and decisions about your transition?  Yes
Did the practitioner respect your concerns and decisions about your sexual health?  Yes
Did the practitioner respect your concerns and decisions about your reproductive health?  Yes
Did the practitioner respect your concerns and decisions in relation to your mental health?  Yes
Did the practitioner respect your concerns and decisions in relation to your physical health?  Yes
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent.  10/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.  10/10

Accessibility
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent).  Yes
Was there a wheelchair-accessible entrance with no stairs?  Yes
If yes, is this entrance unlocked?  Yes
Were the doorways wide enough for large wheelchairs/scooters?  Not sure
Were there wheelchair accessible bathrooms?  Yes
If yes, are the bathrooms unlocked?  Yes
Was the waiting room quiet?  Other: Relatively, I’m audio sensitive and always wear headphones
Did the waiting room have adequate seating?  yes
Did the waiting room have adequate space for wheelchair/mobility scooter users?  Some space for one wheelchair/mobility scooter user, but not adequate
Please estimate how long you waited for your appointment.  40-45 minutes
Was information available in Easy English?  Yes
Was information available in braille or screen-reader compatible electronic formats?  Not sure
Was information available in Auslan?  Not sure
Were the staff respectful, especially in regards to disability?  Yes, not sure of other types of disability I don’t personally experience
Were staff knowledgeable about disability and access rights?  Other: Not sure