Eureka Medical and Dental Centre

Name of practice:  Eureka Medical and Dental Centre
Practitioner seen:  not sure
What type of medical professional did you see?  GP
Is this a practitioner you've seen before?  No
Which appointment are you reviewing?  First appointment
Were the practice staff that you interacted with (other than practitioner) respectful?  Other: they were so-so
Was bulk billing available?  Yes
Were you the patient on this visit?  Yes
When did you visit: 2018, second half of year
Rate visit out of 10, with 10 being the best experience you could have.  3/10
Rate clinic out of 10, with 10 being the best clinic ever.  3/10

Demographics (who’s this review by)
Are you transgender/gender diverse?  Yes
Are you non-binary?  Yes
What is your gender?  genderqueer/non-binary
Are you intersex?  I don’t know
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent).  No
What is your sexuality?  queer
Has any of this changed since the appointment you are reviewing? Please comment.  no
How old were you in years at time of appointment?  43
Are you Aboriginal or Torres Strait Islander?  No
What is your ethnicity?  Mixed (mostly white)

  Trans Healthcare

Did this practitioner ask about your gender identity?  Other: i disclosed to the receptionist and to the GP, because "other" wasn't on the intake form
Was the practitioner respectful of your gender identity?  No
Did they ask for your preferred name?  Other: name is already legally changed. they didn't know any different.
Did they use the name you gave them?  Yes
Did they use the pronouns you gave them?  No
Did their form let you put whatever gender you wanted?  No
Did you feel like the practitioner had treated trans patients before?  No
Did you seek transition related medical care during this appointment?  No
Did the practitioner take you seriously?  No
Did the practitioner respect your concerns and decisions about your transition?  N/A
Did the practitioner respect your concerns and decisions about your sexual health?  No
Did the practitioner respect your concerns and decisions about your reproductive health?  N/A
Did the practitioner respect your concerns and decisions in relation to your mental health?  N/A
Did the practitioner respect your concerns and decisions in relation to your physical health?  No
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent.  1/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.  1/10
Any other comments?  Went in for a UTI. Doctor kept referring to "women" and calling me one. I told him I wasn't one and how to refer to me instead. He outright refused and kept calling me a woman. Prescription and lab forms were made out to "Ms" and that name was called loudly in public at the pharmacy despite me having specified "Mx" at reception.

Please add any other comments about your experience here. I'm not sure of the name of the GP. He was a middle-aged South Asian man.