Northside Clinic

Name of practice: Northside Clinic
Practitioner seen: Nathaniel Reid
What type of medical professional did you see? G.P
Is this a practitioner you've seen before? Yes
Which appointment are you reviewing? Subsequent appointment
Were the practice staff that you interacted with (other than practitioner) respectful? Yes
Was bulk billing available? Yes
Were you the patient on this visit? Yes 
When did you visit:
Second half of 2018
Rate visit out of 10, with 10 being the best experience you could have. 4/10
Rate clinic out of 10, with 10 being the best clinic ever. 7/10

Demographics (who’s this review by)
Are you transgender/gender diverse?
Yes
Are you non-binary?
Yes
What is your gender?
Abrogender
Are you intersex?
Yes
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
Yes
What is your sexuality?
Quoiromantic gay grey-a
Has any of this changed since the appointment you are reviewing? Please comment.
No
How old were you in years at time of appointment?
19
Are you Aboriginal or Torres Strait Islander?
Yes, aboriginal.

Language and Culture
If you wanted information in a language other than English, was that available?
I wanted to communicate in a language other than English but the service didn't support that.
How easy was it to access resources in the language you wanted? Please specify language.
It was very difficult to access Auslan resources, and because of this I ended up foregoing interpreters the whole time I saw them.
Were staff (including practitioner) respectful of your cultural background? not really tbh; they had a major lack of Deaf awareness, and of resources available for Aboriginal folx.
Please rate the general cultural sensitivity of the staff (excluding the practitioner), with 10 being excellent. 4/10
Please rate the general cultural sensitivity of the practitioner, with 10 being excellent.
4/10

Trans Healthcare 
Did this practitioner ask about your gender identity?
Yes
Was the practitioner respectful of your gender identity?
Sometimes
Did they ask for your preferred name?
Yes
Did they use the name you gave them?
Yes
Did they use the pronouns you gave them?
Yes
Did their form let you put whatever gender you wanted?
Yes
Did you feel like the practitioner had treated trans patients before?
Yes
Did you seek transition related medical care during this appointment?
Yes
If yes, did the practitioner have adequate knowledge about this?
Yes
Did the practitioner take you seriously?
Initially, and then backpedalled when I mentioned neurodiversity, which I quickly shut up about.
Did the practitioner respect your concerns and decisions about your transition?
Somewhat, but not as much as I'd liked
Did the practitioner respect your concerns and decisions about your sexual health? Yes
Did the practitioner respect your concerns and decisions about your reproductive health?
Yes
Did the practitioner respect your concerns and decisions in relation to your mental health?
No
Did the practitioner respect your concerns and decisions in relation to your physical health?
Yes
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent. 10/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.
6/10
Any other comments?
Doctor is not safe for neurodivergent folx with societally "extreme" neurotypes such as DID and will attempt to force you to medically detransition if mentioned.


Accessibility
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
Yes
Was there a wheelchair-accessible entrance with no stairs?
Yes
If yes, is this entrance unlocked?
No
Were the doorways wide enough for large wheelchairs/scooters?
Yes
Were there wheelchair accessible bathrooms?
No
If yes, are the bathrooms unlocked?
N/A
Was the waiting room quiet?
Yes
Did the waiting room have adequate seating?
Yes
Did the waiting room have adequate space for wheelchair/mobility scooter users?
No space
Please estimate how long you waited for your appointment.
5-10 minutes
Was information available in Easy English?
No
Was information available in braille or screen-reader compatible electronic formats?
No
Was information available in Auslan?
No
Were the staff respectful, especially in regards to disability?
Somewhat
Were staff knowledgeable about disability and access rights?
No
Any other comments?
The desks to check in at are not wheelchair accessible, and are taller than some staff, let alone wheelchair / scooter users

Northside Clinic

Name of practice:  Northside Clinic
Practitioner seen:  Dr Richard Moore
What type of medical professional did you see?  GP
Is this a practitioner you've seen before?  Yes
Which appointment are you reviewing?  First appointment
Were the practice staff that you interacted with (other than practitioner) respectful?  Yes
Was bulk billing available?  Yes
Were you the patient on this visit?  Yes
When did you visit: 2013, second half of year
Rate visit out of 10, with 10 being the best experience you could have.  10/10
Rate clinic out of 10, with 10 being the best clinic ever.  10/10

Demographics (who’s this review by)
Are you transgender/gender diverse?  Yes
Are you non-binary?  No
What is your gender?  Female
Are you intersex?  No
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent).  No
What is your sexuality?  Lesbian
Has any of this changed since the appointment you are reviewing? Please comment.  No
How old were you in years at time of appointment?  65
Are you Aboriginal or Torres Strait Islander?  No
What is your ethnicity?  Caucasian 

Language and Culture
If you wanted information in a language other than English, was that available?  They had written information in the language I wanted (other than English)
What languages were available at the clinic?  English, Italian

Trans Healthcare
Did this practitioner ask about your gender identity?  Yes
Was the practitioner respectful of your gender identity?  Yes
Did they ask for your preferred name?  Yes
Did they use the name you gave them?  Yes
Did they use the pronouns you gave them?  Yes
Did their form let you put whatever gender you wanted?  Yes
Did you feel like the practitioner had treated trans patients before?  Yes
Did you seek transition related medical care during this appointment?  Yes
If yes, did the practitioner have adequate knowledge about this?  Yes
Did the practitioner take you seriously?  Yes
Did the practitioner respect your concerns and decisions about your transition?  Yes
Did the practitioner respect your concerns and decisions about your sexual health?  Yes
Did the practitioner respect your concerns and decisions about your reproductive health?  N/A
Did the practitioner respect your concerns and decisions in relation to your mental health?  Yes
Did the practitioner respect your concerns and decisions in relation to your physical health?  Yes
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent.  10/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.  10/10