Hills Clinic

Name of practice: Hills Clinic
Practitioner seen: Kalava
What type of medical professional did you see? Psychiatrist
Is this a practitioner you've seen before? Yes
Which appointment are you reviewing? First appointment
Were the practice staff that you interacted with (other than practitioner) respectful? No
Was bulk billing available? No
Were you the patient on this visit? Yes
When did you visit:
Second half of 2018
Rate visit out of 10, with 10 being the best experience you could have. 2/10
Rate clinic out of 10, with 10 being the best clinic ever. 4/10

Demographics (who’s this review by)
Are you transgender/gender diverse?
Yes
Are you non-binary?
No
What is your gender?
Female
Are you intersex?
No
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
Yes
What is your sexuality?  
Ace
Has any of this changed since the appointment you are reviewing? Please comment.
Was unsure about sexuality then
How old were you in years at time of appointment?
16
Are you Aboriginal or Torres Strait Islander?
No
What is your ethnicity?
Indian

Trans Healthcare

Did this practitioner ask about your gender identity? Yes
Was the practitioner respectful of your gender identity?
Sometimes
Did they ask for your preferred name?
Yes
Did they use the name you gave them?
Inconsistently
Did they use the pronouns you gave them?
Inconsistently
Did their form let you put whatever gender you wanted?
No
Did you feel like the practitioner had treated trans patients before?
No
Did you seek transition related medical care during this appointment?
Yes
If yes, did the practitioner have adequate knowledge about this?
No
Did the practitioner take you seriously?
No
Did the practitioner respect your concerns and decisions about your transition?
No

Did the practitioner respect your concerns and decisions about your sexual health? N/A
Did the practitioner respect your concerns and decisions about your reproductive health?
N/A
Did the practitioner respect your concerns and decisions in relation to your mental health?
No
Did the practitioner respect your concerns and decisions in relation to your physical health?
N/A
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent.
4/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.
2/10
Any other comments?
Hot trash