Houston House Psychology

Name of practice: Houston House Psychology
Practitioner seen: Dr Aaron Osmachenko
What type of medical professional did you see? Psychologist
Is this a practitioner you've seen before? Yes, been visiting for 5 months
Which appointment are you reviewing? All appts
Were the practice staff that you interacted with (other than practitioner) respectful? Dr Osmachenko yes, did not present as trans to other staff
Was bulk billing available? No
Were you the patient on this visit? Yes
When did you visit: 2019, first half of the year
Rate visit out of 10, with 10 being the best experience you could have. 9/10
Rate clinic out of 10, with 10 being the best clinic ever. 8/10

Demographics (who’s this review by)
Are you transgender/gender diverse?
Yes
Are you non-binary?
No
What is your gender?
Female
Are you intersex?
I don’t know
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent).
Other: Long-term anxiety and depression
What is your sexuality?
Lesbian
Has any of this changed since the appointment you are reviewing? Please comment.
No
How old were you in years at the time of appointment?
36
Are you Aboriginal or Torres Strait Islander? No
What is your ethnicity?
Caucasian

Trans Healthcare 
Did this practitioner ask about your gender identity?
No
Was the practitioner respectful of your gender identity?
Yes
Did they ask for your preferred name?
Yes
Did they use the name you gave them?
Yes
Did they use the pronouns you gave them?
Yes
Did their form let you put whatever gender you wanted?
Can’t remember
Did you feel like the practitioner had treated trans patients before?
Yes, stated that he has
Did you seek transition related medical care during this appointment?
No
If yes, did the practitioner have adequate knowledge about this?
Did the practitioner take you seriously?
Yes
Did the practitioner respect your concerns and decisions about your transition?
Yes
Did the practitioner respect your concerns and decisions about your sexual health? N/A
Did the practitioner respect your concerns and decisions about your reproductive health?
N/A
Did the practitioner respect your concerns and decisions in relation to your mental health?
Yes
Did the practitioner respect your concerns and decisions in relation to your physical health?
Yes
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent.
7/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.
9/10