Mediclinic Clayton

Name of practice: Mediclinic Clayton
Practitioner seen: Dr. Wilson Chong
What type of medical professional did you see? G.P
Is this a practitioner you've seen before? Yes
Which appointment are you reviewing? All appointments
Were the practice staff that you interacted with (other than practitioner) respectful? Yes
Was bulk billing available? Yes
Were you the patient on this visit? Yes
When did you visit: Second half of 2018
Rate visit out of 10, with 10 being the best experience you could have. 1/10
Rate clinic out of 10, with 10 being the best clinic ever. 3/10

Demographics (who’s this review by)
Are you transgender/gender diverse?
Yes
Are you non-binary?
No
What is your gender?
Female
Are you intersex?
No
Are you disabled? (physically disabled, cognitively disabled, have a developmental disorder, d/Deaf, HOH, blind/vision impaired, chronically ill, mentally ill, neurodivergent)
Yes
What is your sexuality?
Heterosexual
Has any of this changed since the appointment you are reviewing? Please comment.
No
How old were you in years at time of appointment?
47
Are you Aboriginal or Torres Strait Islander?
No
What is your ethnicity?
Anglo/Scottish

Trans Healthcare

Did this practitioner ask about your gender identity?
I filled him in on my gender status during first appointment.
Was the practitioner respectful of your gender identity?
No
Did they ask for your preferred name?
No
Did they use the name you gave them?
Yes
Did they use the pronouns you gave them?
Yes
Did their form let you put whatever gender you wanted?
No
Did you feel like the practitioner had treated trans patients before?
No
Did you seek transition related medical care during this appointment?
Yes
If yes, did the practitioner have adequate knowledge about this?
No
Did the practitioner take you seriously?
No
Did the practitioner respect your concerns and decisions about your transition?
No
Did the practitioner respect your concerns and decisions about your sexual health? No
Did the practitioner respect your concerns and decisions about your reproductive health?
N/A
Did the practitioner respect your concerns and decisions in relation to your mental health?
No
Did the practitioner respect your concerns and decisions in relation to your physical health?
No
Please rate the staff at the practice from 1 to 10 on trans inclusivity, 10 being excellent.
3/10
Please rate the practitioner from 1 to 10 on trans inclusivity, 10 being excellent.
1/10
Any other comments?
After being refused HRT (that I've been on over 30 years) at 3 appointments I said on the fourth appointment why are you doing this, do you want me to see another doctor? He replied it wasnt personal but he did not accept or believe in the whole transgender phenomenon so therefore was unable to treat me for any trans related issue.